Informations for customers living outside of the European Union.
The company Cultulu.com is located in the south of Germany – and the goods you order will be shipped to you exclusively from there.
All our product prices include the applicable VAT rate of the EU countries – but by default 19% of the German VAT.. This VAT (tax) has only to be paid by residents of the European Union (EU). If your delivery address is outside the EU, you don´t have to pay these taxes – you can shop duty free in our webshop.
After logging into your user account, or after entering your delivery address, the product prices are displayed correctly (without VAT / taxes).
Please take into account that you will have to pay taxes and/or customs duties upon delivery of your shipment.
The incurring costs depend primarily on the recipient country and the value of your order. Therefore please inform yourself in advance about your country´s rules and guidelines about imports of goods from the EU – and which duties and taxes may occur. In most countries the shipping costs are handled as value of goods.
Due to tax and insurance reasons, the true (actual) value of your order is declared in the export documents. All packages leave our company as “commercial delivery” – a declaration as a “gift without value” can not be realized due to above-mentioned reasons. We hope for your understanding.
Shipping to other EU countries (except Switzerland) is currently only via DHL Paket, UPS, DHL Express and Deutsche Post.